Indicators on Telus technical support You Should Know
Indicators on Telus technical support You Should Know
Blog Article
Vehicle-propose helps you promptly slim down your search engine results by suggesting feasible matches as you type.
Was once the leader and The key reason why I have already been a loyal Telus custiomer for years. But This can be about to vary!!
Now it is been two months and my issue While using the billing has not been fixed , I happen to be customer Telus for over 20 years and this customer service is horrendous! I requested to speak to supervisor a lot of over and over final. She reported she would In addition they wished me to Visit the retailer where I fall the mobile phone off and purchased the telephone Once i advised her I did all of it on-line she didn’t believe me? The cell phone I obtained the box was opened and there was no Actual physical Sim card and or Sim card I'd requested an eSIM, which wasn’t there. I had to go right down to the store to acquire why was my box open up? Why wasn’t my box sealed? Mobile phone fall batteries is very extremely sluggish like my aged mobile phone was way better than this detail. I feel they gave me a outdated telephone is how they take care of customers with prolonged because they reward loyalty ?!!!
@chris14 I wanted to distinct up some inaccurate facts. We're going to repair service TELUS owned downed lines at no cost. We're going to only get rid of the road fully for construction/renovation needs but there's a price associated. We sent you a private concept in case you want to move ahead with both circumstance.
If our reply solved your difficulty, please click Settle for as Answer to help Other people inside the Neighborhood.
• In my discussion with Juan within the loyalty workforce, I used to be falsely accused of staying discriminatory Once i referenced another Office, which was very offensive and uncalled for. Juan later apologized, expressing the knowledge was totally unacceptable.
I was not telling but making an attempt to speak to him nonetheless he got mad and hung up. This is Telus technical support preposterous and extremely Terrible customer service. I will be pulling my two traces from Telus . If This can be the customer service people are acquiring out of your reps than you need to resource it elsewhere. I have already been with Telus for about 14 yrs and It truly is quite sad that it's arrive at this . Investigating these threads and remarks still left by Many others it seems I'm not the only real a single.
I am advised to speak to Loyalty and determination and still finding no in which. I've managed to speak to 2 those who referred to as on their own professionals while in the Philippines, who could not support me.
Resolved discussions is going to be closed and saved for 90 days, and will be accessed within the Information Centre within the My TELUS app.
If an automated assistant asks for The main reason of one's simply call, point out "I would want to make payment preparations for my mobility Monthly bill".
I'm on the lookout for the cell phone number to call to speak into a agent and pondering whenever they can be found in the weekend. I want to make payment arrangements and tried to on chat, nonetheless they explained to me I have to connect with.
It transpired on Sunday that I had a horrible issue. But I was joyful to find out this Internet site worked on weekends. And Helen granted me aid, time, and tolerance to solve the trouble. I am so grateful I can't explain to!
My professional is a really patient man. He taught me how to repair my dilemma in many effortless methods. What’s much more, he guided me as a result of just about every stage, occasionally over the moment. I am certainly grateful!
Looks as if all we are able to do now is air our grievances on a general public Discussion board in the hopes of somebody ready of authority can actually do a little something over it.
I was finally given case variety 21911243 and explained to that a supervisor would call me back again within just two hrs, which didn't transpire. Alternatively, I had been educated which i required to wait around 24 hours.